Frequently asked questions

It depends on the product. Digital printing lets us do short runs — even single pieces for items like mugs, shirts and notebooks — while offset work such as bulk flyers has sensible per-product minimums that we state on each product page or quote.

Use the “Get a quote” button (or the quote panel on any product page), tell us what you need — specs, quantity, and any artwork files — and our team responds within 24 hours with pricing and turnaround. No account is required.

Yes. If you create a free account when submitting your request, your Account Hub shows every order moving through Requested → Quoted → In production → Completed. Prefer not to sign up? Message us on WhatsApp with your reference number any time.

Print-ready PDF is preferred. We also accept AI, EPS, TIFF and high-resolution JPG/PNG (300dpi, CMYK, with 3mm bleed). Our pre-press team checks every file before production — see our File Preparation Guidelines for the full spec.

A standard 3mm bleed on all edges, with essential text and design elements kept at least 5mm inside the trim line. This accounts for minor mechanical shifts during cutting so nothing important gets clipped.

Absolutely — our in-house design team handles everything from logo and brand identity to flyer, poster and packaging artwork. Browse Graphics Design Services in the catalog, or simply mention it in your quote request.

Yes — we deliver across all states in Nigeria via registered courier partners. Lagos deliveries take 2–3 business days (next-day express available); major cities 3–5 days; regional and remote areas 5–7 days.

Most standard jobs (business cards, flyers, labels) are produced within 2–5 working days after artwork approval. Bespoke and specialty work — custom packaging, letterpress, large branding projects — typically spans 7–14 business days following final proof approval.

Of course. You can collect from our studio at 7 Oliyide St, Mushin, Lagos 102215, Lagos, Nigeria during business hours — we’ll notify you the moment your order is ready.